Frequent asked questions:

Q: What is Coatiz and what products do you offer? 

A: Coatiz is a car coating and chemical manufacturer that provides high-quality and durable products for your vehicle. We offer a range of products, such as:

  • Ceramic coatings: These are liquid polymer coatings that bond to your car’s surface and create a protective layer against scratches, stains, UV rays, and water spots. They also enhance the gloss and shine of your car’s paint.

  • Paint sealants: These are synthetic polymer sealants that form a barrier on your car’s surface and protect it from environmental contaminants, such as dirt, dust, bird droppings, and acid rain. They also add a glossy and slick finish to your car’s paint.

  • Waxes: These are natural or synthetic waxes that coat your car’s surface and provide a temporary protection and shine. They also fill in minor swirls and scratches and improve the depth and clarity of your car’s paint.

  • Cleaners: These are products that help you remove dirt, grease, grime, bugs, tar, sap, and other contaminants from your car’s exterior and interior. They also restore the original color and appearance of your car’s paint, plastic, vinyl, leather, rubber, and metal parts.

  • Polishes: These are products that help you smooth out the surface imperfections of your car’s paint, such as swirls, oxidation, holograms, and water spots. They also enhance the gloss and reflectivity of your car’s paint.

  • Compounds: These are products that help you remove heavy defects from your car’s paint, such as scratches, scuffs, etching, and sanding marks. They also level the surface and prepare it for polishing or waxing.

Q: How can I buy your products online or offline? A: You can buy our products online or offline in the following ways:

  • Online: You can visit our website www.coatiz.com and browse our catalog of products. You can add the products you want to your shopping cart and proceed to checkout. You can pay with your credit card or PayPal account. We will ship your order to your address within 3-5 business days.

  • Offline: You can visit any of our authorized dealers or distributors in your area. You can find their locations on our website www.coatiz.com/locations. You can pay with cash or card at the store. You can also ask for professional installation or application of our products at an additional cost.

Q: What is your return policy for online or offline purchases? A: We have a 30-day return policy for online or offline purchases. You can return any product that you bought from us within 30 days of purchase, except for custom-made or personalized products, used or damaged products, expired or shelf-life products, or products that are not in their original packaging or condition. You can return the products by following these steps:

  • Online: Contact us at info@coatiz.com or +1 (253) 981 2025 and request a return authorization number (RAN). Pack the products securely in their original packaging and include a copy of your order confirmation email and the RAN. Ship the products to our address: Coatiz, 2415 70th AVE, W university place,WA 98466 . You are responsible for paying the shipping costs and ensuring that the products arrive safely. Once we receive and inspect the products, we will process your refund within 10 business days. We will refund you using the same payment method that you used to place the order.

  • Offline: Bring the products and your receipt to any of our stores within 30 days of purchase. Show your receipt and the products to one of our staff members and explain why you want to return them. If your return is approved, we will refund you using the same payment method that you used to make the purchase.

Q: How can I contact you for any questions or feedback? A: You can contact us for any questions or feedback by using any of these methods:

  • Email: info@coatiz.com

  • Phone: +1 (253) 981 2025

  • Mail: Coatiz, 2415 70th AVE, W university place,WA 98466 

  • Website: www.coatiz.com/contact

We appreciate hearing from you and we will respond to you as soon as possible.

Q: How do you ensure the quality and safety of your products? A: We ensure the quality and safety of our products by following these practices:

  • We use only high-quality raw materials and ingredients from reputable suppliers.

  • We follow strict quality control standards and procedures throughout our manufacturing process.

  • We test our products for performance, durability, compatibility, and environmental impact before releasing them to the market.

  • We comply with all applicable laws and regulations regarding car coating and chemical manufacturing.

We are committed to providing you with the best products and services for your vehicle.